Social intelligence of police officers in the context of their communicative competence

Keywords: communicative competence, police officers, professional activity, social intelligence, communication, tolerance


Professional work of police officers focuses on a variety of tasks, including patrolling the city and expediting on-call challenges, reaction to traffic violations, prevention of offenses, their detection and response to them, etc. Permanent interaction with the population in the course of performing professional duties requires the police to develop a certain level of communication skills. Interaction with representatives of different layers of society can often be accompanied by conflicts and manipulations in communication. Police officers point to insufficient formation of their communicative competencies, as well as to their professional vulnerability in performing tasks in certain situations of interpersonal interaction.

The objective of the paper is to empirically study the features of social intelligence for future police officers with different levels of communicative tolerance. The authors used the questionnaire "General communicative tolerance" (V. Boiko) and the "Social intelligence" test (G. Gilford in the adaptation of O. Mikhailova) as a psycho-diagnostic tool. The sample consisted of 132 trainees from the institute of postgraduate education of Kharkiv National University of Internal Affairs.

It is theoretically justified that communication in the professional activity of a police officer plays an important role, communicative tolerance is a necessary internal regulator of communication and behaviour within the police activity, and social intelligence in the professional activity of a police officer is a kind of psychological resource for professional development and self-development in the context of his communicative competence. It is noted that the professional activity of a police officer should be regulated not only exclusively by professional standards, standards of conduct contained in laws, orders and instructions, but also by ethical norms, customs and traditions, public opinion and social expectations in society, in turn, it requires a special professionally oriented social intelligence of the future police officers. The authors have empirically established differences in the manifestations of social intelligence among trainees with different levels of communicative tolerance, which is to determine the deficiency of ability to predict the consequences of the behaviour of other people, to understand the logic of development of interaction situations and the ability to highlight key features in a variety of human non-verbal responses in subjects with low levels.

The obtained results actualize the need to develop and implement practical recommendations on the formation of communicative competence among future police officers at the stage of their professional training.

Author Biographies

O. O. Yevdokimova, Kharkiv National University of Internal Affairs

Department of sociology and psychology;
Doctor of Psychological Sciences, Professor.

Ya. S. Ponomarenko, Kharkiv National University of Internal Affairs

Department of sociology and psychology;
Candidate of Psychological Sciences (Ph.D.).


Krasheninnikova T.V., 2017. Communicative competence of National Police Officer [Komunikatyvna kompetentsiia pratsivnyka Natsionalnoi politsii]. Dnipro: Adverta.

Stephens D. W., Hill J. and Greenberg Sh. Strategic Communication Practices: A Toolkit for Police Executives. [online] Washington, DC: U.S. Department of Justice, Community Oriented Policing Services. September 2011. Available at [Accessed 8 September 2018].

Klymenko I.V., Shvets D.V., Yevdokimova O.O. and Posokhova Ya.S. (managers), 2017. Memo of the employee of the National Police of Ukraine: Information and reference materials on professional communication of the police [Pamiatka pratsivnyka Natsionalnoi politsii Ukrainy]. Kharkiv: Kharkivskyi natsionalnyi universytet vnutrishnikh sprav.

Semchuk I.V. and Slobodchikova Yu.V, 2017. Formation of communicative competency of BIA employees in the process of professional activity [Formirovane kommunikativnoi kompetentnosti sotrudnikov OVD v protsesse professional`noi deyatel`nosti]. Vestnik Moskovskogo Universiteta MVD Rossii, No. 4, p. 249-253.

Pogonina E.A., Kovalenko E.V. and Belimova A.A., 2016. To the concept of social intelligence of a police officer of the Ministry of the Internal Affairs of Russia [K ponyatiyu sotsialnogo intellekta sotrudnika politsii MVD Rossii]. Problemy pravoohranitelʹnoj deâtelʹnosti – Problems of law enforcement activity, No. 2, p. 86-89.

Nikitina T.V., 2017. Formation of professional communicative competence of cadets in the process of research work [Formirovanie professional`noi kommunikativnoi kompetentnosti kursantov v protsesse nauchno-issledovateliskoi raboty]. Vestnik Nizhnevartovskogo Gosudarstvennogo Universiteta – Bulletin of Nizhnevartovsk State University, No. 3, p. 39-43.

Lipina E.A., 2016. Problems of written speech of police officers (violation of lexical norms) [Problemy pis`mennoi rechi sotrudnikov politsii (narushenie leksicheskikh norm)]. Pravoporâdok: istoriâ, teoriâ, praktika, No. 9, p. 42-45.

Rodin V.F. and Tsvetkov V.L., 2017. Communicative communication in the professional activity of employees of the ATS of the Russian Federation [Kommunikativnoe obschenie v professional`noi deyatelnosti sotrudnikov OVD RF]. Vestnik Moskovskogo Universiteta MVD Rossii, No. 5, p. 278-281.

How to Cite
Yevdokimova, O. and Ponomarenko, Y. (2018) “Social intelligence of police officers in the context of their communicative competence”, Law and Safety, 68(1), pp. 31-38. doi: 10.32631/pb.2018.1.04.